Challenge
Providing rich product usage information to Treo Smartphone owners so that using all of the features and functionality is easy and quick.
Solution
Produce a series of books in a small format that is similar in size
to the phone itself. The books were organized around typical
activities such as using the call log to manage missed
calls or beaming your business
card rather than categories of functions. This makes the
book a simple reference that you can pick up, read a page
or two on a specific function
and tuck it away again for later. You don’t have to read it front
to back in advance of questions. The series was co-published
by Palm and Peachpit Press, but available through a variety
of outlets. Ames + Eames handled the entire
project from concept through execution and delivery over
the course of 5 years and 8 titles.
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